News
WSG names most reliable manufacturer of 2026
Warranty Solutions Group (WSG) has revealed that Suzuki now leads its reliability rankings with a claim rate of 6.29%, overtaking long-standing leader Toyota (7.09%). Smaller manufacturers, including Smart (9.32%), Dacia (9.49%) and Mazda (10.36%), also performed strongly. Dennis Brett, claims director…
Cazoo appoints chief product officer
Cazoo has appointed Thomas Orthgiess to the role of Chief Product Officer (CPO). Orthgiess has considerable senior-level experience in the sector. He joins from La Centrale, which became one of France’s leading automotive marketplaces during his tenure as CPO. He…
Rising fuel costs accelerate interest in electric vehicles on Auto Trader
Rising fuel costs are accelerating interest in electric vehicles according to the latest data from Auto Trader. It said in April, used EV prices rose 3% MoM — outperforming the wider market — while demand on Autotrader surged 59% YoY,…
ADS reveals consequence of losing touch with just one customer
ADS (Auto Data Solutions) has revealed that losing touch with just one customer can mean losing around £5,800 in future profit. Half of all records in the typical dealer customer database contain errors leading to loss of contact. Jon Sheard,…
Keyloop is founding partner of UK arm of Canada’s Empowering Auto
Keyloop has become a founding partner of the new UK arm of Empowering Auto, a Canadian nonprofit organisation that supports the role of women across the industry. The auto retail software company will be supporting the UK launch event for…
Up to ’21 claims management firms’ chase motor finance redress for one individual
The Finance & Leasing Association said it is seeing up to 21 claims management companies fighting for a share of motor finance redress for just one individual complaint. It revealed the figure as the Financial Conduct Authority announced a review…
Warrantywise reveals models at lower end of Reliability Index
Higher-priced used cars are not always most reliable, according to Warrantywise’s analysis of 1.6 million UK repair data points. Large SUVs and executive saloons account for most of the lowest-scoring models in its 2026 Reliability Index. The lowest score was…