Used car dealers “deserve more respect” as they play a vital role in building buyer confidence, protecting consumers and road safety.
That’s the view of AA President Edmund King taking part in a new episode of The Logbook YouTube Channel: “Why are the UK’s roads so shocking?”
In the video King and car dealer Rob Cubitt of Cubitt Cars discuss the impact of potholes, ‘smart’ motorways and roadworks on motorists, dealers and fleets — while also highlighting the importance of trusted dealers in helping drivers make informed choices.
The episode, sponsored by AA Cars, also explores how the wider automotive industry can work together to support motorists at a time when drivers are facing rising costs, deteriorating roads and growing concern over vehicle safety and running costs.
King said the used car market should be recognised for the important role it plays in people’s lives, especially as buying a car is often one of the biggest financial decisions a household will make.
“If you think about it, the purchase of a car for most people is the second most important purchase they will make in their life, after buying a house or a flat. And yet so many people gamble on it.
“You wouldn’t buy a house without a survey, so having that vehicle inspection, having that peace of mind, going to a dealer that you can trust, that has an arbitration service — all of that really helps.”
King added that dealers are also important in improving road safety and helping motorists understand the cars they are buying.
“I think the used car market isn’t given the respect it deserves. It is so important for mums and dads, for new drivers, for grandparents changing their car, that they are going into dealerships and getting the right information. Dealers have a real role to play in road safety, in explaining safety features, and in giving that credibility and trust.”
Rob Cubitt, managing director of Cubitt Cars, said: AA Cars’ support had been valuable for both dealers and consumers.
“The support of AA Cars has genuinely been a massive help. The used car market deserves more respect, and anything that helps build trust and give consumers confidence is a positive thing.”
Cubitt said the partnership with AA Cars helps strengthen the relationship between reputable dealers and car buyers.
“Consumers want to know they are dealing with a business they can trust. For dealers, being able to demonstrate that trust and give buyers extra confidence is incredibly important. AA Cars helps support that message.”
