The Motor Ombudsman has opened nominations for its 7th annual Star Awards.
These trophies extend from the South covering Cornwall to Kent, to Scotland and the Shetland Isles in the North, and to Northern Ireland.
Bill Fennell, chief ombudsman and MD of The Motor Ombudsman, said: “As we launch the 2026 Star Awards, we are once again inviting motorists to recognise the businesses and individuals who consistently put motorists first and make a genuine difference throughout their vehicle purchase and ownership experience.
“We are equally looking forward to reading the heart-warming stories that are submitted over the coming months, and celebrating the very finest examples of customer service from across the UK.”
A new addition to the Customer Service Star Awards for this year, is the opportunity for individuals working at any of these organisations to nominate a fellow colleague for going above and beyond what would readily be expected in their day-to-day role.
From the submissions that are put forward by motorists for the 2026 edition of the accolades between now and 1 September, a group of finalists will be drawn up by The Motor Ombudsman.
A total of 24 businesses and individuals will be in contention to win one of the eight regional trophies, and a total of six eligible to claim a Customer Service Star Award.
From the pool of eight regional trophy holders, judges will re-assess these entries to agree the business or individual staff member that should receive the top prize – the National Star Award.
All regional winner trophies will be presented in person for the first time at The Motor Ombudsman’s commemorative 10th anniversary event in October, alongside the two Customer Service Star Award trophies.
Nominations can be submitted via a short written submission on The Motor Ombudsman’s dedicated Awards portal.
