Lepas has revealed full details of its aftersales and warranty offering in the UK.
This includes 7-year/100,000-mile vehicle warranty as standard on models, ensuring most customers are no more than 30 minutes from a Lepas outlet, and RAC roadside assistance on all models.
Ray Wang, managing director of LEPAS UK, said: “The UK is an incredibly important market for us, and we are dedicated to ensuring that the LEPAS ownership experience is exceptional for every customer.
“Central to this is the strength of our retailer network, which is built with reliability, simplicity and outstanding customer care at its heart.
“Our teams have worked tirelessly in the build-up to brand launch to construct and test all systems so that our customers will have every support at their disposal from day one.”
All high-voltage battery systems will come with 8-year/100,000-mile warranty.
The RAC cover auto-renews every year, for a maximum of seven years, when scheduled servicing is completed by an authorised Lepas service centre.
Customers benefit from access to servicing, maintenance and reliable parts support through the Lepas Customer Care Centre.
Over 40 dealerships are in development, with around 70 predicted to be fully operational by the end of 2026 and more in 2027.
The dealerships eventually stretching from the far north of Scotland to the southern tip of England.
Every Lepas service centre will be fully equipped with the very latest brand-approved servicing and diagnostic equipment, and staffed by manufacturer-trained technicians and master technicians.
These service centres will offer tailored Lepas Service Plans, designed to provide transparent, cost-effective maintenance with fixed pricing.
They will be supported by the brand’s centrally located Parts Distribution Centre which is operated by DHL.
The parts distribution operation guarantees that the most common parts will arrive at service centres within 48-hours of order, seven-days-a-week.
