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Cazoo launches AI-powered call summary for dealers

Cazoo has introduced AI-powered call summaries for dealers using its Dealer Centre tool. The tool, powered by Kaisa, the customer engagement platform specialist, records customer phone leads with calls analysed to identify and extract key conversation topics including customer questions…

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A fifth of consumers believe Chinese cars can compete with premium brands

Nearly half of motorists (44%) with a £50k budget would consider buying a Chinese car over an established prestige brand. That’s the key finding of research from Startline which canvassed the views of 300 consumers and 50 dealers. The Startline…

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Car owners favour self-service kiosks to avoid persistent queues

Younger car owners would rather use a self-service kiosk than wait to speak to a service advisor when checking in their car, according to a new survey commissioned by Tjekvik. While 35% of UK car owners overall would favour the…

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Expansion and higher costs see Eastern Holdings profits fall 15% to £11.3m

Eastern Holdings was in expansion mode in 2025 taking on three Chery franchises and buying two Audi business last year. The group saw pre-tax profits falling -15% to £11.3m on turnover down -3.1% to £892.5m. The reduction in turnover was…

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Kia expands all-electric PBV lineup with new PV7

Kia Corporation unveiled the latest addition to its PBV lineup, the PV7, at IAA Transportation 2026 in Hanover, Germany. The PV7 will launch in Europe in 2027, with additional derivatives and markets to follow. Kia plans to expand the PV7…

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Vertu opens Leapmotor showroom in Crewe

Vertu has opened a new Leapmotor showroom in Crewe. Vertu Leapmotor Crewe will operate alongside Vertu Vauxhall Crewe on Macon Way. The opening of Vertu Leapmotor Crewe follows the launch of Vertu’s first Leapmotor dealership in Harrogate earlier this month.…

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Harris appoints new commercial operations for Maxus

Harris Maxus UK has promoted Gary Brown to commercial operations director, handing him responsibility across its operations in the UK. The move marks the next stage in the development of the Maxus van range as it strives to increase its…

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