Incident History data is uncovering accident-damaged vehicles that are missing salvage markers, according to Solera cap hpi.
Introduced through the integration of Audatex claims data, Incident History provides additional context about a vehicle’s past by drawing on data generated during the claims, repair, and salvage processes.
Chris Wright, regional vice president for Solera, heading up cap hpi and Audatex UK, said: “When we launched Incident History, our objective was to plug a known and frustrating gap in industry-wide data.
“It helps uncover cases where the recorded vehicle history is incomplete before the next transaction is made.
“Assisting all parties bearing risk in the deal and upholding consumer duty.”
The data has revealed numerous cases in which vehicles recorded as total losses were not carrying the expected salvage marker. Solera cap hpi said investigations into Incident History alerts have resulted in missing markers being added in over 25% of cases reviewed.
Total-loss vehicles should be recorded through recognised industry channels, information can sometimes be missing due to administrative errors, gaps in reporting, or the procedural use of third parties that do not subscribe to industry databases.
By comparing Incident History records against existing databases, Solera cap hpi’s investigations team identified discrepancies and works with stakeholders to verify information.
Records are corrected centrally on the Motor Insurers’ Bureau’s Navigate platform (formerly known as MIAFTR).
The data behind Incident History combines information from Audatex, data from the country’s largest vehicle salvage operators and direct from several insurers.
The value of independent data sources has been brought into sharp focus following the recent conviction of a former DVLA employee who manipulated vehicle records to conceal write-off histories, alter vehicle identities and inflate vehicle values.
Prosecutors said the fraud increased the value of affected vehicles by almost £1.3 million and compromised records relied upon by motorists, dealers and law enforcement.
