Ben Year in Numbers figures reveal demand for support

By automotive-mag.com 3 Min Read

Automotive industry charity, Ben, has published its latest Year in Numbers, highlighting the growing demand for health, wellbeing and financial support. Ben has also set an ambition to treble its charitable reach by 2030.

Ben’s Year in Numbers covers the period between April 2025 and March 2026.

Rachel Clift, CEO at Ben, said: “Our latest year in numbers shows both the difference Ben is making and the growing challenges facing people across the automotive industry. Every number represents a real person who reached out for support, whether because of mental health struggles, financial worries, bereavement, stress or uncertainty about the future.

“While we’re proud of the impact we’re having, we also know the need across the industry is far greater than the number of people currently accessing our services. Too many people still don’t know Ben is here for them.

“That’s why increasing awareness is such a major priority for us. We want everyone in automotive to know where they can turn for support, whatever they’re facing.”

Ben responded to 14,377 enquiries. This included supporting people experiencing high levels of stress, bereavement, financial hardship and the demands of balancing work and personal life.

The charity supported 3,421 individuals, delivering 7,048 direct support interventions, including 1,632 receiving general information, advice and guidance for a range of issues.

In addition, 1,605 individuals were supported with benefits advice and financial guidance, 573 financial grants were awarded, 468 individuals were supported through Ben Therapy, 263 individuals received Life Coaching, and there were 528 activations of SilverCloud.

Ben maintained a consistently high satisfaction rate across all services, with an average of 95%.

Demand for online support and self-help resources also remained high, with more than 52,000 website visitors and 77,000 support page views recorded.

Over 1,000 signed up to receive health and wellbeing tips, advice and tools via email, an 8% increase, bringing total subscribers to 15,500.

Across the year 445 individuals completed Ben training courses, 76 had a Ben health check, and 59 were supported through Ben’s urgent response service following traumatic incidents such as the death of a colleague or customer, or the loss of life through suicide or serious accidents.

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