Vertu Hyundai Silverlink is shortlisted as a finalist in the Hyundai European Dealer of the Year Awards.
The dealership has been named among Europe’s best-performing Hyundai retailers following exceptional results in customer experience, sales quality and overall operational performance.
Paul Walton, General Manager at Vertu Hyundai Silverlink, said: “To be shortlisted at an international level, especially following our previous global wins, is a huge honour for the entire team.
“Every colleague contributes to the experience our customers receive, and this recognition reinforces the culture of excellence we work hard to sustain. I’m incredibly proud of the commitment and professionalism shown by everyone here.”
The European Dealer of the Year Awards assess key criteria including alternative fuel vehicle sales, new car sales performance, aftersales service quality, customer satisfaction and overall dealership profitability.
Vertu Hyundai Silverlink’s progression to the shortlist can be attributed to consistent high scores, driven by verified customer feedback and mystery shopping evaluations.
Robert Forrester, Chief Executive of Vertu, said: “This shortlisting reflects the outstanding standards Paul Walton and the Silverlink team continue to set.
“Their focus on delivering brilliant customer service, underpinned by a positive and supportive working environment, has created a truly exceptional dealership. They deserve every recognition they receive.”
