Thurlow Nunn dealerships were honoured at the 2025 Vauxhall Customer Excellence Awards.
Great Yarmouth & Beccles achieved the Silver Customer Excellence Award for a sixth consecutive year. Milton Keynes earned the Silver award for the second consecutive year while Luton celebrated secured its first-ever Silver award.
Stephanie Howson, Network Development, Customer Experience and Training Director from Stellantis UK, presented the honours to Simon Grylls, Thurlow Nunn Sales Director, and Gary Osborn, Thurlow Nunn Aftersales Director.
Will Tew, Managing Director at Thurlow Nunn, said: “We are absolutely thrilled and proud that our dealerships have been recognised with these Customer Excellence Awards for 2025.
“To be ranked as the best-performing group in the entire UK for Vauxhall service satisfaction for two years running is a testament to the commitment of our teams, who strive day in and day out to provide exceptional service.
“Most importantly, it is recognition that comes directly from our customers, which makes it especially meaningful”.
The awards recognise the dedication of the entire team in representing the Vauxhall brand with professionalism, dedication and integrity.
The most significant achievement for Thurlow Nunn this year is maintaining its position at the top of the national group league tables.
For the second consecutive year, the combined scores from all nine of Thurlow Nunn’s Vauxhall service operations have placed the group in the number 1 position for collective Net Promoter Score for service satisfaction.
