Revealed: EV makers with the best and worst warranty claims rates

By automotive-mag.com 3 Min Read

Hyundai is the most reliable manufacturers of electric vehicles with the lowest warranty claim rate.

That’s a key finding of a Market View Report from warranty group WSG which found that the Korean OEM secured the top position as the most reliable EV manufacturer with a warranty claim rate of 3.7%.

Hyundai also had one of the lowest average claim costs in the analysis at just £309.46.

Toyota was in second place with a claim rate of 3.88% while was in third place with a claim rate of 4%.

Sitting at the bottom of the top 18 most reliable EV manufacturer is Land Rover with a claim rate of 36.36%.

Their reliability reputation lags behind other premium EV brands like BMW, Mercedes, and Tesla.

As EV sales grow, the Motor Ombudsman has reported its highest-ever annual total of EV-related disputes, with 1,951 new cases in 2024 — a 60% increase from 1,222 cases in 2023.

Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “This rise aligns with the growing adoption of EVs in the UK.

“However, despite this increase, EVs still generate fewer complaints per vehicle compared to their non-EV counterparts.

“Based on our latest data, there was one dispute for every 195 EVs, compared to one in every 41 petrol, diesel, and hybrid models.

“Most EV complaints stemmed from customer service issues, followed by technical problems with the vehicles themselves. As the EV market matures, addressing these concerns will be critical for manufacturers and retailers to build consumer trust and satisfaction.”

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