Ray Chapman Motors Volvo has won the Feefo Platinum Trusted Service Award.
Trusted Service Awards were devised in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.
Feefo has presents Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years.
To achieve Gold status, businesses must have collected at least 50 reviews with a service rating of between 4.5 and 5 between 1st January 2024 and 31st December 2024.
Duncan Chapman, MD Ray Chapman Motors said: “Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it’s based entirely on genuine customer feedback.
“This award validates our team’s dedication to truly listening to our customers and meeting their needs. Looking ahead to 2025, we remain committed to maintaining these high standards and continuing to put our customers first.”
Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them.
“These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
