Motorists are more likely to buy electric cars is dealers can guide them on how to get a charger installed and how to use public charging, according to Startline’s March Used Car Tracker which questioned 302 consumers and 58 dealers.
Almost half (46%) of motorists want help getting a charger installed at home as well as training in how to use public chargers.
Paul Burgess, CEO at Startline Motor Finance, said: “Switching from a petrol or diesel car to an electric one is a big change for most people, and this research indicates they are nervous about the prospect and looking for support.
“They want to know that they’ll be able to charge at home, help to operate public charging and just simply how to use their new electric car – and they would like the dealer selling the vehicle to provide all of this.
“Some dealers are aware of this desire among customers and can provide some or all of these services as part of a comprehensive electric car buying experience. However, they are probably in the minority and more could or should be done by car retailers.”
Research also found that 46% of motorists want to learn how to maximise battery life while 30% want guidance about features of an electric car.
In addition, 29% want to learn more about efficient driving of an EV and 14% want to know which features use the most power.
