Vertu Mercedes-Benz Vans of Aylesbury was named one of the top-performing retailers in the country, securing a Bronze placement for Mercedes’ Dealer of the Year – Best Sales Team Award for the second consecutive year.
The Mercedes-Benz Vans national scorecard measures retailers across ten key performance indicators to identify the best van sales operation in the network.
Justin Boon, General Manager at Vertu Mercedes-Benz Vans of Aylesbury, said: “I am very proud of the entire team who have all contributed to us securing such a fantastic accolade for the second year running.
“Everyone here takes real pride in the way we look after customers, and doing that well every single day is what earns results like this. The KPIs cover everything from customer experience to delivery standards, so finishing in the top three nationally for a second year shows how aligned the whole team is.
“There are some outstanding retailers in this network, so securing bronze again – and doing it in a fair, data-driven scoring system – is genuinely fantastic.”
The dealership was recognised for its consistent performance and customer service.
Robert Forrester, Chief Executive of Vertu Motors, said: “Achieving this award for a second year in a row is a tremendous reflection of the standards the Aylesbury vans team set for themselves.
“The Mercedes-Benz scorecard is a tough benchmark, and to consistently finish on the podium shows a team that knows how to deliver for customers day in, day out.
“Their commitment, attention to detail, and pride in representing the brand are evident in every part of the operation.”
