Hendy 165 Logo – Vertical
Hendy Group is restructuring the company and management as it moves to a new regional operating model.
It said while many administrative functions will remain centralised, there will now be new ‘Central’, ‘West’ and ‘East’ divisions, each served by at least one head of operations and a team of general managers overseeing individual sites.
“Changing to a regional model means we will be better able to evaluate and steer performance of a site or area across the group,” said Duncan McPhee, chief operating officer at Hendy Group.
“This move will also foster new opportunities for growth, enhance efficiencies, streamline communication, and improve collaboration across sites to maximise performance. We’re creating new reporting lines, and changes in how systems and processes are set up.”
The organisational changes are commencing this month with a restructure of the Group’s current senior service and senior sales teams, to better align with the new regional model.
A range of new roles are being advertised internally and externally. It is appointing a new aftersales director, fleet & leasing director, head of used vehicle performance, and head of franchise performance.
Hendy is ranked 18 in the Motor Trader Top 200 dealer groups with annual turnover in excess of £1bn. It now employs 1,600 staff with 23 brands across over 60 sites.
CEO Paul Hendy said: “This incredible journey of a family business has been marked by significant milestones, including large-scale acquisitions that have expanded our reach and capabilities.
“In line with our vision and values, we’re committed to demonstrating adaptability, curiosity and a willingness to learn in pursuit of excellence; this involves not just reacting to changes but proactively shaping the future. Now is the time to set the stage for our continued success for the next 165 years.”
