Four Drive Motor Retail site locations are celebrating 2024 Vauxhall Customer Excellence Awards.
Drive Hartlepool achieved the Gold award for the tenth year running while three other sites maintained their Silver status. Drive Redcar has held Silver status for seven consecutive years, while Drive Stockton-on-Tees and Drive Bury St Edmunds have maintained their Silver status for five and four years, respectively.
Michael Breen, operations director said: “A huge congratulations to all the incredible teams at these locations.
“Customer service excellence has always been at the heart of Drive Motor Retail’s ethos, and the recognition across multiple years demonstrates how deeply ingrained exceptional service is within our company culture.
“I’m incredibly proud of our teams across all locations who continue to showcase this commitment year after year, ensuring that every customer interaction meets our high standards of service excellence.”
The accolades are awarded based on customer recommendations through purchase and service satisfaction surveys.
These accolades are particularly significant as they are based on customer recommendations through purchase and service satisfaction surveys.
Drive Motor Retail has a turnover of around £400 million per annum and has more than 800 members of staff employed in 30 dealerships across the country.
The company continues to hold the title of European Dealer Group of the Year.
