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Steve Young Blog: Attracting aftersales customers
In ICDP research outputs and in my blog previously, we have talked about the need for franchised dealers to extend their aftersales business. It needs to get out to older age vehicles and additional repair categories in order to address…
Gates Ford celebrates 2025 Ford President’s Award achievement
Gates Ford has been recognised as a recipient of the prestigious 2025 Ford President’s Award – one of the highest honours awarded by Ford Motor Company. The Ford President’s Award is reserved for dealerships that consistently demonstrate excellence in customer…
BEVs capture 20% of European new car sales in 2026
New car sales across Europe increased by 4% in the year to May, according to the latest figures from the European carmakers association ACEA. In the first five months of 2026, 950,521 new battery-electric cars were registered, capturing 20% of…