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Bowker Chery Preston is ‘top for customer experience’ on Reputation.com

Bowker Chery Preston is being filled as the “best UK dealership for customer experience and reputation” across all UK dealerships listed on reputation.com. Reputation.com assesses 4,500 franchised dealerships nationwide. And Bowker Chery on the Docks in Preston recorded a reputation…

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Petrol Retailers Association warns of ‘inevitable’ fuel price hikes

The Petrol Retailers Association (PRA) has warned of imminent increases in fuel prices on forecourts because of the Middle East crisis. It said ongoing global fuel supply pressures, with the Iran War disrupting oil exports through the Strait of Hormuz…

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McLaren Automotive announces £500m investment to expand production capability in UK

McLaren Automotive will invest £500m to expand its UK manufacturing, engineering and operations. Increasing vehicle output will ensure the next generation of McLaren Automotive cars are built in Britain, including a newly confirmed performance SUV, which will be made possible…

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Cazoo launches AI-powered call summary for dealers

Cazoo has introduced AI-powered call summaries for dealers using its Dealer Centre tool. The tool, powered by Kaisa, the customer engagement platform specialist, records customer phone leads with calls analysed to identify and extract key conversation topics including customer questions…

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A fifth of consumers believe Chinese cars can compete with premium brands

Nearly half of motorists (44%) with a £50k budget would consider buying a Chinese car over an established prestige brand. That’s the key finding of research from Startline which canvassed the views of 300 consumers and 50 dealers. The Startline…

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Car owners favour self-service kiosks to avoid persistent queues

Younger car owners would rather use a self-service kiosk than wait to speak to a service advisor when checking in their car, according to a new survey commissioned by Tjekvik. While 35% of UK car owners overall would favour the…

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Expansion and higher costs see Eastern Holdings profits fall 15% to £11.3m

Eastern Holdings was in expansion mode in 2025 taking on three Chery franchises and buying two Audi business last year. The group saw pre-tax profits falling -15% to £11.3m on turnover down -3.1% to £892.5m. The reduction in turnover was…

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