News
NFDA and Steven Eagell meet with Northampton South MP Mike Reader
Steven Eagell, chief executive of the Steven Eagell Group and the National Franchised Dealers Association met with Northampton South MP Mike Reader in a post Budget impact discussion. The NFDA raised concerns surrounding the newly proposed EV Pay Per Mile…
Vertu Hyundai Edinburgh East and West raise money for Cancer Card
Vertu Hyundai Edinburgh East and West are helping the Craigalmond Scout Group raise money for charity Cancer Card by lending a Hyundai SANTA FE to tow their Christmas sleigh through the streets of Edinburgh. The vehicle will support the Scouts’…
Glasgow retailer Henrys Cars boosts customer engagement with WhatsApp
Henrys Cars, the Glasgow retailer for Honda, Skoda and Suzuki, has moved its customer follow-ups from email to WhatsApp by combining AI video from Phyron with Konversable’s automated messaging. Phyron said by switching to WhatsApp Henrys Cars had lifted engagement…
FCA to life pause on handling moor finance complaints earlier than planned
The Financial Conduct Authority is lifting the pause on the handling of motor finance complaints on 31 May 2026. This is earlier than the July 2026 deadline reflecting what it described as is commitment to ensuring consumers receive fair and…
BLOG Will AI deliver for dealers in 2026?
There has been plenty of talk about artificial intelligence in the motor trade, but the real question for 2026 is clear. Dealers want to know what these systems will actually deliver in the coming weeks and months. After years of…
Higher consumer confidence needed for 2026 used car boost
Higher consumer confidence would be biggest boost for used cars in 2026, according to the December Startline Used Car Tracker which questioned 300 consumers and 60 dealers. While 57% of dealers say higher consumer confidence would help used car market…
One in five used cars stocked in November were AFVs
Electric vehicles (EVs) and hybrids accounted for almost one in five used cars stocked by dealers in November, according to MOTORS & Cazoo’s Market View analysis. EVs and hybrids accounted for 18% of dealer stocks, ahead of the previous record…