Fleet Financial, which became a part of Lookers group in 2012, has partnered with AA Accident Management. The companies will collaborate on tailored solutions for Fleet Financial customers with the aim of cutting downtime and controlling costs.
The AA has crafted an accident management solution for Fleet Financial customers, including large and medium-sized corporate customers, in addition to a dedicated SME provision. It will reduce vehicle off-road (VOR) time to keep businesses moving.
Chloe Edwards, business development executive: accident management, AA Business Services, added: “We’re proud to be Fleet Financials’ accident management provider of choice. We know we can make a real difference to the customer experience in times of an accident and reduce downtime – which is business critical for so many organisations.
“This partnership is all the more exciting because it sees us expand our relationship with Fleet Financial & the Lookers Group and extend our services further in Northern Ireland.”
The AA team will handle every element of accident management, from reporting, through to repair and claims management.
Damian Hughes, MD of Fleet Financial, said: “The AA ended up being the only choice for us. We knew from our existing relationship with the AA, through our breakdown recovery service, they would deliver a great solution whilst providing, cost certainty for our customers and reduced downtime.
“Being able to work collaboratively with The AA and ensure all our customers have an experience that works for them, is what sealed the deal.
“This level of personalisation is incredibly important to us, and we’re excited to see our partnership develop.”
