Britannia Rescue has been named the best breakdown provide as its patrols attended three-quarters of callouts in less than an hour, and they enabled 53% of car owners to continue their journeys.
Research analysed the level of service provided by nine major breakdown recovery companies, and by independent recovery services.
The research, conducted by What Car?, also suggested EVs break down more than petrol, diesel or hybrid models.
Almost 30,000 car owners contributed to What Car’s latest Reliability Survey, conducted in association with MotorEasy.
Overall, 10.9% of survey participants said their car had broken down within the past two years. This figure rose to 16.8% for EVs.
However, just 10.7% of petrol-powered cars needed to be recovered, 14.1% of hybrids and 15.4% of diesels.
EVs are the least likely to be fixed at the roadside by a breakdown company as just 25% said they were given a permanent fix and able to carry on with their journey whereas 40.1% of petrol car owners were able to continue.
EVs are more likely to be towed to a garage than other fuel types: 40.6% of EVs were recovered from the roadside and taken for repair, whereas only 29.6% of petrol cars were towed.
