The Autotrader Retailer Awards 2025 took place at London’s iconic Leadenhall Building yesterday.
There were 29 winners who lifted trophies in recognition for their exceptional customer service, digital excellence, innovation, commitment to sustainability, and for adapting to the challenges of today’s fast- moving market.
Autotrader’s CEO, Nathan Coe, said: “The Autotrader Retailer Awards are a genuine highlight for us in the calendar as it’s a unique and privileged opportunity for us to recognise and to celebrate the very best in automotive retailing. And that is exactly what every one of this year’s finalists and winners represent.
“Winning a Retailer Award is tough. Our judging process is completely independent, it’s unbiased, and it’s data and fact based. So, to be a finalist, let alone one of just a small handful of winners, is a huge achievement, and thoroughly well-deserved by all of this year’s exceptional retailers.”
The top accolade, the Retailer of the Year, was awarded to six businesses in total. LTD (under 50 cars), ASK Motors (50-100 cars), and Vertu Motors (over 100 cars) won in the car category.
Shallcross Vehicle Solutions (under 20 vans), Roy Wood Transits (20-50 vans), and David Spear Commercials (over 50 vans) lifted trophies in the van category. This year also included the New Car Retailer of the Year, which was won by Hendy Group.
The Customer Experience Award was picked up by six retailers. GBI Cars, Norman Motors (Bournemouth), and Vertu Motors in the car category, along with MD Vehicles, Baxter & Simpson Heritage, and Lookers Motor Group in the van.
There were five self-nomination categories, judged by an independent panel made up of experts from Octopus Energy, Mony Group, Ocado Intelligent Automation, The Automotive 30% Club, and The Carbon Literacy Project.
The Innovation Award was won by Acklam Cars and Vertu Motors. The People & Culture Award was won by Car Motion and JCT600.
The Sustainability Initiative was picked up by Volvo Cars Poole while The Rising Star Award went to Browns of Richmond.
The Woman of the Year Award was won by Michelle Caveney, Brand Director, at JCT600.
